Returns and Refunds
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If you decide to return an item, we can accept this return within 30 days of purchase only.
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Please send a return request to [email protected] and await approval to return the goods.
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Please make sure that the material is returned in an ‘as new’ condition, in the original packing with all accessories and documentation, however we will charge 10% re-stocking costs.
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Upon receipt and inspection we will issue the refund.
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In case material is returned in a damaged or otherwise not pristine condition we reserve the right to make a reasonable deduction from the purchase price to cover repair and/or repackaging costs.
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Any costs related to shipping and custom duty for returned items are for customer’s account.
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Refunds will be done only through the original payment method.
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Items specifically ordered for a customer cannot be returned.
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Customers can cancel an order at any time, before the shipment has been processed, without fees or penalties.
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The refund will be processed within 48 hours of the order being cancelled via email correspondence with [email protected].