Service/Warranty Request

Whether you require technical assistance, routine servicing or warranty support, our team is here to help. Please complete the form below and provide as much information as possible regarding your product and enquiry. Kindly note that service and warranty support is available exclusively for brands and products represented by Exalto Emirates. 

Please select one of the following options

Product Information

Customer Details

Intake Questionnaire

Important Note: In case your request will be covered under warranty there will be no charges for our labour or parts. However if the warranty period has expired or the problem is due to installation or operation error we will charge 400 AED per hour for the time spent plus parts. We strongly request our customers to first read and understand the installation and operation manuals before contacting us.

After you have been contacted by our service department and it is determined that inspection/troubleshooting needs to be done at our premises, please deliver the item to our service centre at Sharjah. In case further investigation is required on board we will visit the vessel. In order to save time we kindly request you to please fill in the vessel location details below:

After submission of this request you will be contacted by our service department for further coordination.

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